At Telos Import Export & Trading GmbH (“Telos Trading,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website https://telostrading.de.

By accessing or using our site, you agree to the practices described below.

1. Who We Are

Our website address is: https://telostrading.de.
We are registered in Berlin, Germany under HRB 260795 B with our office located at:
📍 Anhalter Str. 11, D-10963 Berlin
📧 verify@telostrading.de | 📞 +49 1551 0175267

2. Information We Collect

We may collect the following categories of personal data:

• Name, contact details (email, phone number)

• Business information (company name, VAT/EORI numbers)

• Login data (username, encrypted password)

• Payment and invoicing details (for B2B transactions)

• IP addresses, browser type, device information, and location data (for security & analytics)

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) of your email address may be shared with the Gravatar service to check if you use it. The Gravatar service privacy policy is here: https://automattic.com/privacy/. After approval, your profile picture will be visible with your comment.

3. Media

If you upload images to the site, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from uploaded images.

4. Cookies

We use cookies and similar technologies to improve user experience, track performance, and secure our website.

WordPress-Related Cookies:

• If you leave a comment, you may opt-in to saving your name, email, and website in cookies (lasts for 1 year).

• Login cookies last 2 days; screen options cookies last 1 year. Selecting “Remember Me” extends login cookies to 2 weeks.

• Publishing or editing content will place a temporary cookie in your browser.

Additional Cookie Types:

• Strictly Necessary Cookies – Required for website security and navigation.

• Performance & Analytics Cookies – Help us analyze visitor activity and improve content.

• Functionality Cookies – Remember user preferences like language/region.

• Advertising & Targeting Cookies – (if used) Provide personalized content and ads.

Cookie Consent

When you first visit our site, a cookie banner allows you to accept or reject non-essential cookies.

You can also manage or disable cookies via browser settings:

• Google Chrome

• Mozilla Firefox

• Safari

• Microsoft Edge

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves the same way as if you visited the other website. These third-party sites may collect data, use cookies, and track your interaction if you are logged in to their platform.

6. Who We Share Your Data With

• If you request a password reset, your IP address will be included in the reset email.

• Visitor comments may be checked through an automated spam detection service.

• For business transactions, we may share data with trusted third parties such as logistics providers, payment processors, and compliance authorities.

7. How Long We Retain Your Data

• Comments and metadata are stored indefinitely for recognition of follow-ups.

• For registered users, we store the personal information in their user profile. Users can view, edit, or delete their data at any time (except usernames). Administrators can also see and edit this information.

8. What Rights You Have Over Your Data (GDPR Rights)

You have the following rights under GDPR:

• Right to Access – Request a copy of your personal data.

• Right to Rectification – Correct inaccurate or incomplete information.

• Right to Erasure – Request deletion of your data (except where legally required).

• Right to Restrict Processing – Limit how we use your data.

• Right to Data Portability – Request transfer of your data to another provider.

• Right to Object – Withdraw consent for marketing or specific processing.

Requests can be made by emailing 📧 verify@telostrading.de.

9. Where Your Data is Sent

Visitor comments may be checked via automated spam detection services. Certain data may also be processed on servers outside the EU by trusted third parties, in compliance with GDPR.

10. Data Security

We implement strong security measures, including SSL encryption, firewalls, and access restrictions, to protect your data from unauthorized access.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal, technical, or business developments. Updates will be posted on this page with the new “Last Updated” date.

12. Contact Us

For questions about this Privacy Policy, please contact us:
📍 Telos Import Export & Trading GmbH, Anhalter Str. 11, D-10963 Berlin
📧 verify@telostrading.de | 📞 +49 1551 0175267